Have you ever left a hotel or restaurant with a smile on your face, and five-star feedback for the services? It is because of the good quality of the hotel/hospitality management staff. The world appreciates good hospitality, hence the rise in demand for workforce in the industry. If you wish to make a career in hotel/ hospitality management, then you can learn all about it at the undergraduate level as well as the postgraduate level. Know all about Hotel and Hospitality Management including, courses offered, eligibility, required skillset, and career scope as mentioned on this page below.
What is Hotel Management?
Hotel/Hospitality Management as a field requires aspirants to possess good communication skills as well as an impressive personality. The hotel management industry is growing by leaps and bounds, as a consequence of globalisation. Each year, a lot of hospitality-related jobs are injected into the economy. These jobs are offered not only by Indian firms but also by international hotel chains. Thus, Hospitality Management is a fruitful field to make a career.
In order to make a future in the field of Hotel/ Hospitality Management aspirants need to pursue a course in the same from a reputed college. Interested candidates have the option to pursue an undergraduate (UG) or postgraduate (PG) programme in the field of hotel management. Some common hotel management subjects that candidates are taught at the UG level include introduction to food & beverage service, kitchen operations management, cookery, front office management, management of hospitality organisations, etc. On the other hand, hotel management subjects taught to aspirants in PG-level courses are principles and practices of management, hospitality operations and management, organisational behaviour, food and beverage management, travel management, and the like.
Hotel Management Eligibility Criteria
Candidates are eligible to pursue a Hotel/ Hospitality course offered at the UG level if they have completed their Class 12 from a recognised board with passing marks. Many colleges also list additional eligibility criteria stating that it is mandatory for students to have cleared English as a core subject of study if they want to pursue a hotel/ hospitality management course. On the other hand, to pursue a PG course in hotel/ hospitality management candidates need to be graduates. Here, aspirants who possess a graduation degree in hotel/ hospitality management are preferred. Apart from this, some colleges also list eligibility criteria that list that candidates should secure at least 55% aggregate in their graduation to be eligible to secure admission in PG-level courses offered by them in the field of hospitality management.
Hotel Management Popular Courses (Undergraduate)
Check out the top undergraduate Hotel Management courses below:
1. Bachelor of Hotel Management (BHM)
2. Bachelor in Hotel Management and Catering Technology (BHMCT)
3. BSc in Hospitality and Hotel Administration
4. BA in Hotel Management
5. BBA in Hospitality, travel & tourism
Hotel Management Popular Courses (Postgraduate)
Check out the top postgraduate Hotel Management courses below:
1. Master of Hotel Management (MHM)
2. Master in Tourism and Hotel Management (MTHM)
3. MBA in Hotel Management
4. MBA in Hospitality Management
5. MSc Tourism and Hospitality Management
6. MBA Hospitality
Apart from degree courses, aspirants can also pursue certificate and diploma programmes in Hotel/ Hospitality Management. These include Diploma in Hotel Management, Diploma in Hotel Management & Catering Technology, Diploma in Hospitality Management, Diploma in Housekeeping, Diploma in Aviation Hospitality, and Travel Management, a Certificate course in Maritime Catering, a Certificate course in Hotel and Hospitality Management and the like. Apart from the various degree, diploma and certificate courses offered in offline mode, there are many Hotel Management online courses offered by various e-learning platforms.
Hotel Management Online Courses
Given below in the table is the list of Online Hotel Management Courses:
Hotel Management Online Courses | Duration | Fees (In INR) |
---|---|---|
Food & Beverage by Royale Institution | 16 weeks | 10,000 |
Hotel Management by Coursera | 16 weeks | Free |
Sustainable Tourism by Coursera | 10 hours | Free |
The Fundamentals of Hotel Distribution by Coursera | – | Free |
Hotel Management Fundamentals | 6 hours | 2,880 |
Fundamentals of Hospitality Revenue Management | 3 hours | 385 |
Food & Beverage Management by Coursera | 13 hours | Free |
Hotel Management – Complete Hotel Revenue Management Course | 2 hours | 1280 |
Hotel Management Fundamentals | 1 hour | 385 |
Executive PG Program in Management by Great Learning | 12 month | – |
Hotel Management Entrance Exams
Most renowned colleges shortlist aspirants for admission in hotel/ hospitality management courses offered by them on the basis of their performance in an entrance exam. The test pattern of these hospitality entrance exams is such that candidates need to attempt questions from subjects such as – Numerical Ability and Analytical Aptitude, Reasoning and Logical Deduction, General Knowledge & Current Affairs as well as the English language. Some popular hotel/ hospitality entrance exams conducted in India are listed below:
Hotel Management Required Skillsets
Candidates who want to make a mark in the field of Hospitality Management should be able to multi-task because in this field one is constantly tested to expand their boundaries and that too on a regular basis. Some key skills that an individual should possess so as to be successful in the hotel/ hospitality management industry are:
List of Skillsets Required for Hotel Management | |
---|---|
Having an outgoing and pleasant personality | Good communication skills |
Polite demeanour | Creativity |
Customer-oriented approach | Responsibility |
Discipline | Team spirit |
Confidence | Good Listener |
Ability to adjust in a crowd/ different circumstances | Ability to be committed and dedicated to a task |
Willingness to work long and odd hours | Ability to multi-task |
Hotel Management Syllabus (Undergraduate)
The curriculum of a hotel/ hospitality management course varies from college to college. The curriculum of each course is designed specifically, depending upon the degree and its tenure.
Students will learn several professional skills till the completion of this course.
Some common hotel management subjects that are taught in a hotel/ hospitality management course offered at the UG level are:
Course | Subjects |
---|---|
BSc in Hospitality and Hotel Administration | Introduction to cookeryCulinary historyHierarchy is of department and kitchenCulinary termsAims & Objects Of cooking foodBasic Principles Of food Production – IMethods of cooking food |
Bachelor of Hotel Management (BHM) | Food & Beverage ServiceKitchen Operations ManagementWines FundamentalsFundamentals of Management,Marketing and Human Resource Management |
Bachelor in Hotel Management and Catering Technology (BHMCT) | Food and Beverages ServicesFood Production and PatisserieFront Office ManagementHospitality AccountsHospitality Sales & Marketing and Public RelationsManagement of Ticketing and FareHousekeeping Management and Room Maintenance etc. |
BA in Hotel Management | General operationsSales and marketingFront OfficeFood and beverageService keeping and catering |
BA (Hons) in Hotel Management | Tourism & Hospitality Management FoundationFood and Beverage OperationsFood Production OperationsProperty Management SystemsAccommodation ManagementPersonal Development Planning (PDP)Hotel Interface / Hotel ExposureManagement of Hospitality OrganisationsBusiness FinanceMarketing ManagementHuman Resource ManagementMeetings, Incentives, Conferences & Exhibition Management (Open)Food & Beverage Enterprise Management (Open)Facilities Management (Open)Strategic ManagementHotel Operations ManagementCorporate GovernanceManaging Innovation & Change (Open)Digital & Marketing Communication (Open) |
BBA in Hospitality, travel & tourism | Business Organisation Fundamentals of Travel and Tourism Business Mathematics Business Accounting Business Communication -I Business Computing Marketing Management Business Communication-IIResearch Methodology and Report Writing Business LawMarketing CommunicationFinancial ManagementConsumer Behavior and Market ResearchBusiness Economics II Travel Agency and Tour OperationsHuman Resource ManagementEssentials of Strategy ManagementEntrepreneurship & Venture ManagementFood & Beverage Management |
BA (Hons) in Culinary Arts | Culinary Management FoundationFood and Beverage OperationsFood Production OperationsProperty Management SystemsNutrition, Health & Safety ManagementPersonal Development Planning (PDP)Hotel Interface / Hotel ExposureManagement of Hospitality OrganisationsBusiness FinanceMarketing ManagementHuman Resource ManagementMeetings, Incentives, Conferences & Exhibition Management (Open)Contemporary Gastronomy (Open)Facilities Management (Open)Strategic ManagementCulinary Operations ManagementGlobal Cuisine ManagementDigital & Marketing Communication (Open)Culinary Innovation Management (Open)Global Events & Festivals (Open)Corporate Governance (Open) |
Hotel Management Syllabus (Postgraduate)
The hotel management subjects that are taught in courses offered at the PG level are listed below:
Course | Hotel Management Subjects |
---|---|
Master of Hotel Management (MHM) | Principles and Practices of ManagementOrganisational BehaviourAccommodation ManagementFood and Beverage ManagementFood ScienceFrench LanguageNutrition and Dietetics ManagementCommunication and Soft SkillsHuman Resource ManagementMarketing ManagementApplied Operations ResearchFinancial Management FacilitiesDesign and ManagementHospitality ManagementFood and Beverage ManagementAccommodation ManagementMarketing and SalesFundamentals of Tourism and Tourism ProductsStrategic ManagementManagement Institute System (MIS) |
Master in Tourism and Hotel Management (MTHM) | Service Management for Tourism and Hospitality IndustryHospitality Operations and ManagementTourism ManagementQuantitative Methods for BusinessSales ManagementMarketing in Tourism and Hospitality IndustryFinancial Management in Tourism and HospitalityStrategic and Sustainable Management in Tourism and HospitalityGaming and Casino ManagementRevenue Management and Hotel AnalyticsStrategic Brand Management |
MSc in Tourism and Hospitality Management | Quality service and operations managementFood and Beverage ManagementTourism ManagementTourism Entrepreneurship and Innovation ManagementInternational Hospitality BusinessResearch and Quantitative methodsHuman Resource Management and Industrial RelationsFinancial and Management AccountingTourism and Hospitality MarketingSociology of TourismProperty ManagementStrategic Planning and Management in Tourism and Hospitality BusinessInfrastructure ManagementDecision Making under uncertaintyEvent Planning and ManagementSustainable Tourism Development |
MBA Hospitality Management | Organisational Theory & ManagementHospitality & Tourism ManagementFood & Beverage Management & ControlPrinciples of Operation ManagementFinancial ManagementMarketing ManagementCustomer Relationship ManagementQuantitative Applications in ManagementMarketing Research & Report PreparationEconomic AnalysisBusiness Environment & LawAccounting for ManagementFood Science & Dietetic ManagementComputer ApplicationsBusiness CommunicationBehavioural ScienceStrategic ManagementManagement in Action-Social, Economic & Ethical IssuesFacility Planning, Design & ManagementTotal Quality ManagementAccommodation ManagementMarketing of ServicesFront Office ManagementPublic Relations & Corporate ImagesEvent & Conference ManagementRecruitment, Selection, Training & DevelopmentHospitality LawAdvertising & Sales PromotionsBrand ManagementService Operation ManagementForeign Language: French, German, Spanish, Japanese & Chinese |
MBA Hotel Management | Principles of Tourism and Hotel ManagementFinancial accounting for Tourism and Hotel BusinessManagerial CommunicationTourism Products of IndiaFront Office Management TheoryFood Production and Beverage ServiceBakery and Confectionary TheoryCentral Reservation System ProcedureTravel ManagementHuman Resource ManagementEntrepreneurship DevelopmentTourism Hospitality and Marketing ManagementTourism PlanningFood Safety & NutritionCargo ManagementIT for Tourism and HotelResearch MethodologyCustomer Relationship and Service ManagementLegal Framework for Tourism and HotelHotel Facility Management |
Hotel Management Diploma Syllabus (Diploma/Certificate)
Hotel management subjects that are taught in hospitality management courses on completion of which aspirants are offered a Diploma or Certificate are listed below:
Job Profiles | Job Description | Annual Average Salary (in INR) |
---|---|---|
Hotel Manager | Individuals working in such a job profile are in charge of the overall operations of a hotel. A hotel manager is responsible for maintaining the standard of service offered at the hotel and also ensures that all facilities are offered to guests. A hotel manager supervises the working of the housekeeping department, ensures that good quality food is offered to guests and is also involved with the working of the banquet department. He/ she is responsible for increasing the revenue earned by the hotel. | 4 lakh |
Front Office Manager | In this job profile, one is required to supervise the work of reservation clerks, receptionists, information clerks, doorman and bellboys. Front office managers are also responsible for ensuring that rooms offered to guests meet their requirements. A front office manager also needs to coordinate between the housekeeping department as well as the food and beverage department from time to time to ensure that requests made by guests are fulfilled on time. | 2.5 lakh |
Housekeeping Manager | Individuals working on this job profile are responsible for ensuring that the entire hotel premises, right from the guest rooms, banquet halls, meeting rooms as well as reception area, are clean and well-maintained. A housekeeping manager is responsible for making rosters, training staff and supervising the work of housekeepers, cleaners and seamstresses. The housekeeping Manager is also tasked with the job of ordering cleaning supplies in a timely manner. | 4.8 lakh |
Food and Beverage Manager | Professionals in this career choice need to plan, organise and supervise the work of the catering department. People in this profile are usually entrusted with the task of interacting with guests and ensuring that the needs/ demands of customers are fulfilled. | 8.5 lakh |
Restaurant and Food Service Manager | Individuals working in this profile are responsible for taking stock of cutlery, cleaning supplies, linens, paper, cooking utensils as well as furniture and fixtures of the hotel’s restaurant areas. They are also the people in charge of arranging equipment maintenance and repairs. | 6 lakh |
Chef | They are responsible for preparing meals, training kitchen staff, ordering supplies, planning menus, managing the kitchen budget, enforcing health and safety regulations and preserving food quality. Chefs are usually the first people to reach for work and the last ones to leave. | 2.1 lakh |
Banquet Manager | In this job profile, one is responsible for every event that is conducted at the hotel’s banquet. The banquet manager is responsible to rent out the banquet for corporate events or private parties. A banquet manager needs to work very closely with the catering department as well as the food and beverage manager to ensure that timely snacks, food and drinks are offered to the guests. | 4.9 lakh |
Steward | Individuals working in this job profile are responsible for ensuring that cutlery is laid out at the hotel’s restaurants as per requirement. They also need to ensure that the banquet rooms have adequate and proper furnishings. Stewards also need to ensure that the food for room service is prepared quickly and orders are served quickly and accurately. | 2 lakh |
Floor Supervisors | They are in charge of the upkeep of all the rooms on a hotel’s floor. They work closely with maids and bellboys. | 2 lakh |
Hotel/ Hospitality Management Top Recruiters
Some popular hotels that hire hotel/ hospitality management graduates are listed below:
- The Taj Group of Hotels
- Marriott International, Inc.
- Hyatt Hotels
- ITC Group of Hotels
- The Leela Palaces, Hotels & Resorts
- Accor Hostels
- Intercontinental Hotels & Resorts Group
- Hilton Worldwide
- Courtyard by Marriott
- Oberoi Group of Hotels